Peloton's Crisis: 833K More Bikes Recalled After Injuries
- Peloton is recalling 833,000 of its original Bike+ models because the seat post can break and detach during use.
- The company has received two reports of injuries, including one fractured wrist, resulting from falls caused by the defect.
- The U.S. Consumer Product Safety Commission (CPSC) is urging all owners to immediately stop using the affected bikes.
- Peloton is offering a free, self-installable replacement seat post to all affected customers.
Peloton Grapples with Another Major Safety Recall
In a significant blow to the connected fitness giant, Peloton has announced a recall of 833,000 of its original Bike+ models following reports of the seat post abruptly breaking and detaching, leading to rider falls and injuries. This recall affects every Bike+ unit sold from January 2020 through April 2025.
The U.S. Consumer Product Safety Commission (CPSC) issued an alert Thursday, advising consumers to "immediately stop using" the recalled bikes. According to the CPSC, Peloton has received three reports of the seat post failing. These incidents have resulted in two reported injuries, including a fractured wrist and other minor lacerations and bruises.
What Owners Need to Do
Peloton has stated that the "integrity of our products and our Members’ well-being are our top priorities." The company is providing a free replacement seat post that customers can install themselves at home. Owners of the original Bike+ are encouraged to contact Peloton immediately to order their free repair kit.
A Troubling Pattern of Recalls
This is not the first time Peloton has faced a major safety issue with its products. The Thursday announcement marks the company's fifth recall and, alarmingly, the second one related to faulty seat posts.
In May 2023, the company recalled 2.2 million units of its original base Bike model for a similar issue, which resulted in 13 injuries. That recall cost the company at least $40 million and led to a spike in subscription cancellations as users waited for replacement parts.
This latest recall comes at a critical time for Peloton as new CEO Peter Stern works to revitalize the brand and steer it back toward growth. The company, which recently revamped its product line and pricing ahead of the crucial holiday season, must now navigate another costly and reputation-damaging safety crisis.