Hotel PMS Upgrade: Time for a Modernisation?

In the cut-throat world of hospitality, survival is no longer enough. Hoteliers must embrace innovation to thrive. This means recognising the signs of an outdated property management system (PMS) and being prepared to upgrade to a solution that better aligns with their business ambitions. As the great Charles Darwin famously said, "It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change."

This is not just a catchy phrase; it's a stark reality for the hospitality sector. A recent Lodging Technology Study by Hospitality Technology revealed that 69% of respondents plan to add, upgrade, or completely switch their PMS systems this year. The global hospitality PMS market size is projected to reach £1.43 billion by 2028, growing at a compound annual growth rate (CAGR) of 6.00%. This indicates a clear trend towards embracing modern technology in the sector.

Despite this undeniable need for modernisation, many hoteliers remain hesitant to transition to contemporary PMS solutions. This reluctance often stems from cautionary tales of fellow hoteliers who invested in new systems only to find them ill-suited to their specific needs, forcing them back to their outdated software despite understanding the detrimental impact on their bottom line.

However, ignoring the inefficiencies of your current system is simply not an option. Inaction could lead to missed opportunities for growth and potential obsolescence in a fiercely competitive market. To succeed, you must adapt and evolve, or risk being left behind.

The good news is that offering guests better value for their money can be as simple as streamlining your operations for greater flexibility and convenience - for both guests and staff. This is where a modern Hospitality Management System (HMS) comes into play.

Infor, a leading technology provider, has partnered with industry experts to create a new eBook, "Navigating the Modern Hotel Property Management Landscape". This eBook is designed specifically for hotel executives who are committed to driving innovation and excellence in their operations. This isn't just another piece of reading material – it's your guide to making a decision that could redefine your brand's success.

Why This eBook Is A Must-Read:

1. Understanding The Evolving PMS Landscape: Today's systems are the backbone of hotel operations, integrating with revenue management and guest engagement tools. This eBook clarifies what a modern PMS should offer.
2. Key Features For Success: Discover the essential functionalities that translate to real-world benefits, from cloud-based flexibility to analytics that provide actionable guest insights.
3. Integration For Seamless Operations: Learn how a PMS can seamlessly integrate with other technologies, providing a unified view of your hotel's performance.
4. Real-World Success Stories: Explore case studies from hotels that have successfully implemented new PMS solutions, leading to significant improvements in guest satisfaction and operational efficiency.
5. Strategic PMS Selection: Gain insights into evaluating your current system, identifying potential gaps, and choosing a PMS aligned with your long-term business goals.

Ready To Take The Next Step?

Your decision about your PMS today will have a significant impact on your hotel's future. Arm yourself with the knowledge and insights you need to make a wise choice. By downloading our eBook, you're not simply learning about PMS options – you're setting your hotel on a path to greater efficiency, enhanced guest experiences, and increased profitability.

*Aaron Stein, Global Head of Industry Marketing, Infor

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