19 September 2024 | 11:00am BST | 5:00pm SGT
The convergence of artificial intelligence (AI), generative AI, and cloud computing is driving a wave of transformative services and applications across industries. Telecom operators are embracing the cloud to enhance scalability, achieve cost efficiencies, expedite service deployment, and improve data management, all while meeting the demands of a rapidly evolving digital landscape. This strategic shift allows service providers to leverage AI-powered chatbots and virtual agents, providing customers with instant information and support.
A dedicated panel discussion will explore how Alianza is leveraging AI and data lakes to transition traditional telephony services into the cloud. This move enables the creation of innovative services built upon existing telecom applications. In addition, Snowflake will showcase how a cloud-based fabric or mesh can empower mobile operators to effectively manage the complexities of running data repositories across diverse source systems, vendors, and point solutions, all with the assistance of AI.
This potent combination of front-end capabilities and a robust data foundation opens the door to a wide array of customer-facing and business-focused applications across numerous domains. By utilising the same data and tool sets, telecom operators can cultivate sustainable competitive advantages and achieve quantifiable outcomes. This panel discussion promises insights into how AI and cloud are revolutionising the telecom sector, paving the way for a future of enhanced efficiency, innovation, and customer experience.